Privacy Policy

    At Disifin Hygiene UK Ltd we believe in establishing trust with our customers. The information that every customer supplies to us for ordering direct or online is kept strictly confidential and will not be sold.

     

    In the course of our dealings with you, we will collect and process data, which contains personal information about you, in order to provide you with the goods and services you request and to support our ongoing relationship with you. This is considered lawful as we have a legitimate business interest.

    This Privacy Policy describes in detail how we will use your personal information and how you can exercise your rights with respect to your personal information.         


    WHAT INFORMATION DO WE COLLECT?

    The information below is referred to in this Privacy Policy as personal information:


    ·       Name

    ·       Email

    ·       Telephone number

    ·       Address

    ·       Product selection history

    ·       Purchases and purchasing habits

    ·       Date of Birth


    WHAT HAPPENS TO THE INFORMATION WE COLLECT?

    Any and all data collected by us will be used in accordance with the General Data Protection Regulation 2018 (GDPR). The information collected will be used.


    ·       To process orders

    ·       To process applications for credit agreements

    ·       To maintain records

    ·       To provide pre and after sales service                                                                      

    ·       To comply with legal requirements

    ·       To contact you with a legitimate interest, as defined by the ICO.

     

    Order Processing – For online orders, we send one e-mail message to confirm each order you make and we occasionally use e-mail addresses for the promotion of sales or other items of interest to our customers. If you do not wish to receive these the promotions you may unsubscribe at any time. We do not sell e-mail addresses to any third parties.


    “Cookies” – Information which allows us to recognise who you are and how you use this website. This data is collected by cookies from your navigation through the site and is used in order to help personalise your experience (suggested products etc.) and save you the time and effort of re-entering information on each return to the site.

     

    Deliveries – We may pass your information on to another organisation for the purpose of supplying/delivering products or services which have been ordered/requested.

     

    IT – We may pass information to any outsource that we use solely for internal purposes, these include IT Support or any other organisation that provides a legitimate service to us. Only organisations that support and assist Disifin Hygiene UK Ltd with our day to day activities will have monitored access to any data stores.

     

    FINANCIAL INFORMATION

    Except to verify credit/debit card information to complete your order, we do not store, use or release any credit/debit card or financial information for any purpose. Disifin Hygiene UK Ltd understands your concerns over Internet security.

    Because we share your concerns we’ve worked closely with our website designer to develop a highly secure online ordering process that lets you shop and order with confidence using PayPal.


    YOUR RIGHTS

    You are within your rights to request to view and/or remove any personal information we hold on you. In order to do so, please email cs@disifin.co.uk  However, please note that removing data may impact our ability to conduct business with you.


    You have the right to unsubscribe to any and all marketing material (in the form of email communications and direct mail campaigns) by choosing the unsubscribe button within the footer of all our electronic marketing communications.


    LINKS TO OTHER WEBSITES

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

     

    Please write or email to us on the contact details below if:

     

    ·       You believe that any information we are holding on you is incorrect or incomplete

    ·       You request access to the information we hold about you

    ·       You have concerns about the use of your personal data

     

    Contact Details: -  cs@disifin.co.uk 

    Disifin Hygiene UK Ltd

    Three Counties House,

    18a Victoria Street

    Dunstable, Bedfordshire,  

    LU6 3BA

    United Kingdom

     

    Tel 0845 834 0267

     

    Our company registration number is 04277589. VAT Registration Number: GB 796 257281

     

    POLICY CHANGES

    If this Privacy Policy should change, the updated version will be posted on our website so that you are always aware and up to date on our policies, what information we collect, how we use it, who we share it with and why we do so. The updated Privacy Policy will be seen to be in effect from the moment it is posted on our website.

     

    This policy was last updated on 20th May 2018.